FAQ's
What is Root & Sprig?
Root and Sprig is a fine fast-casual food and beverage concept created to improve hospitality in healthcare spaces and their surrounding communities. From culinary-inspired offerings to guest-focused service, we believe in delivering a customer experience that feels like home.
Are you only open to hospital workers, guests and visitors?
Not at all. While we are located within healthcare facilities, we welcome all guests to drop by and enjoy our menu selections.
Do you offer delivery outside of the hospital, school or healthcare facility you are in?
Absolutely. Order from our delivery partners at DoorDash for our in-store menu or contact us at catering@rootandsprig.com for any catering orders.
Do you deliver to guest rooms?
Access to the hospital guest rooms and various buildings vary. Please contact our support team at (646) 863-8590.
Do you give back to the community?
Yes! We believe in the health of the community and look to create meaningful change in the years to come. Stay updated with events happening at Root and Sprig on our social media channels. If you have any opportunities for us, please contact marketing@rootandsprig.com.
What makes us different?
We believe people are the heart of our business and that success is measured by the happiness of our guests.
Do you have an app?
Not currently. Subscribe to our newsletter and follow us on social media to stay updated with the latest news and promotions.
Are you hiring?
We are always seeking qualified people with a passion for food. We believe that many skills can be taught, but passion comes from within. You can apply directly by visiting the careers tab on our website.
Do you have a rewards program?
We are pleased to offer a Sandwich loyalty program and coffee membership. Don’t forget to subscribe to our newsletter to stay up to date on our latest promotions.
Do you have gift cards?
Purchase gift cards in-store or online.
Do you offer catering for meetings or events?
See our catering page for details or submit a catering inquiry here.
I had an issue with my order. Who can I talk to?
We are constantly striving for excellent service. Please contact us here.
Where can I find allergen information?
All of our menu items are labeled with the following information (where applicable).
However, if you need further ingredient information, please contact our support team at (646) 863-8590
I have a media request. Who do I contact?
We welcome all media requests. Contact us at marketing@rootandsprig.com